Cultural Norms

Small talk at work: the unwritten rules

What to ask, what to skip, and how to leave a conversation politely.

Colleagues talking in an office

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Small talk can feel pointless if you come from a culture where people get straight to business or only chat with close friends. In American offices, it’s how trust gets built. The coworker you chatted with about basketball is the one who’ll help when your project gets stuck.

Safe topics

  • Weekend plans and what you did
  • Food, restaurants and cooking
  • Travel, past or planned
  • Local sports teams
  • Shows, podcasts and books
  • Pets
  • Light, positive comments about work

Topics to save for later, or skip

  • Salary and money
  • Politics and religion
  • Age, weight or appearance
  • Relationships, marriage and children, unless they bring it up
  • Complaints about your manager

“How are you?”

When someone asks this while walking past, they expect “Good, thanks. You?” and they’ll keep walking. It’s the same as saying hello. Save the honest answer for people you know well or a proper coffee chat.

How to leave a conversation

“Great catching up, I need to get back to something” is perfectly polite. So is “I’ll let you get back to it.” Nobody expects a long goodbye.

Frequently asked questions

Why do Americans ask “How are you?” without waiting for an answer?

In passing it works as a greeting, similar to “hello.” A short reply is expected.

Is it rude to ask about salary in the US?

Among colleagues it is often considered too personal, especially early on.

USA Life Nest Editorial Team

Written and reviewed by people who moved to the US as students, workers and families. We update guides when rules or prices change.

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